Last updated: [29/10/2025]
Thank you for purchasing tickets through ChiniMandi.com/events!
This Shipping Policy outlines how we deliver tickets and related materials for events sold on our website.
1. Delivery Methods
Depending on the type of event and ticket purchased, your order may be delivered in the following way:
E-Tickets (Digital Delivery)
- All tickets are delivered electronically.
- After successful payment, you will receive a confirmation email with your ticket(s) and order details.
- E-tickets can be accessed through:
- Confirmation email, or
- Your user account under My Orders on our website.
- Please ensure your email address is entered correctly during checkout.
2. Processing Time
- Orders are typically processed within 5 working days after payment confirmation.
- You will receive an email notification once your order has been processed.
3. Undelivered Tickets
- For e-tickets, please check your spam/junk folder if you do not receive your confirmation email within a few minutes.
- If you still have not received your tickets, contact our support team at info@chinimandi.com with your order number.
4. Event Admission
- Please note that possession of a valid ticket is required for event entry.
- We recommend arriving early and bringing a valid photo ID along with your ticket for verification.
6. Contact Us
If you have any questions about your ticket delivery, please contact our support team:
Email: info@chinimandi.com
