OTP, SMS services disrupted: Users complain about missed OTP texts

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According to the media reports, people are facing problems as they are not getting important messages through OTPs for services like e-commerce platforms or banks. According to the experts, the issue is caused due to the new SMS regulations aimed to tackle SMS fraud.

As per a news report published in financialexpress.com, As per experts, operators have begun the implementation of the new Distributed Ledger Technology (DLT) process, which has ended up impacting push notifications. DLT is a registration system based on blockchain and the telecom regulatory body, TRAI, requires telemarketers to be registered on the DLT platform. This platform aims to protect people from SMS spams from telemarketers.

 

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